Help
Support
Need help with FinAI? We're here for you.
EP
Eranga Prabath
Independent developer · Kalutara, Sri Lanka
Reach out for any questions, bug reports, or feature requests.
✉ eranga87prabath@gmail.com Usually responds within 24–48 hours
Frequently asked questions
Go to your iPhone Settings → Apple ID → Subscriptions → FinAI, then tap Cancel Subscription. Your premium access continues until the end of the current billing period.
Yes. Your transaction data is stored locally on your device using Apple's SwiftData framework and is never uploaded to external servers. Only anonymous notification text is sent for AI processing — no personal identifiers are included.
FinAI reads payment notifications from your device (such as Apple Wallet alerts) and uses AI to extract the merchant name, amount, and payment method automatically. You can review and confirm each transaction before it's saved.
Try tapping "Restore Purchases" on the paywall screen. If that doesn't work, sign out of your Apple ID and sign back in, then try restoring again. If the issue persists, contact us with your Apple receipt and we'll sort it out.
Uninstalling the app removes all locally stored data from your device. To request deletion of any server-side data, email us at eranga87prabath@gmail.com and we'll process it within 30 days.
Refunds are handled by Apple. Visit reportaproblem.apple.com, find your FinAI purchase, and submit a refund request. Apple typically processes these within a few days.